Support

Need help? We're here to assist you with any questions or issues you may have.

Contact Us

Email Support

Send us an email at support@dueagent.com

We typically respond within 24 hours during business days.

Technical Issues

For technical support or bug reports, email tech@dueagent.com

Please include as much detail as possible to help us resolve your issue quickly.

Privacy & Data Protection

For privacy-related inquiries, contact our Data Protection Officer at dpo@dueagent.com

View our Privacy Policy

Frequently Asked Questions

How do I integrate with Xero?

Go to Settings → Integrations and click "Connect Xero". You'll be redirected to authorize DueAgent to access your Xero data.

How do I customize email templates?

Visit Templates to create and manage custom email templates for your payment reminders.

How do I mark a client as VIP?

Open the client's profile and click the "Mark as VIP" button. VIP clients receive special handling and priority attention for payment follow-ups.

What's included in my subscription?

All plans include automated payment reminders, AI-powered email generation, Xero integration, and comprehensive analytics. Visit Settings to manage your subscription.

How do I export my data?

You can export your data in JSON format from Privacy Settings. This includes all your invoices, clients, and email history.

Additional Resources

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